Privacy Policy

1. Introduction

This Privacy Policy describes how MintSaaS handles information when users visit the website, contact support, purchase software, use MintSaaS services, or download and activate software where applicable. By interacting with our services, you acknowledge the practices described in this policy, as well as our Terms & Conditions.

2. Information We May Collect

We may collect the following categories of information depending on how you interact with our services:

Information you provide:

• Name and email address
• Support messages and inquiries
• Account or order information
• Information submitted through contact or support forms

Transaction-related information:

Payment processing may involve third-party payment providers. MintSaaS does not require users to send payment card numbers, CVV codes, passwords, or authentication codes through support email. For refund-related inquiries, please refer to our Refund Policy.

Technical information:

When you interact with our website or services, we may collect technical information, which could include:

• IP address
• Browser and device information
• Operating system details
• Approximate usage information
• Website interaction data

3. How We Use Information

We may use the collected information for the following purposes:

• Providing and maintaining our services
• Processing software purchases and delivering license keys
• Providing customer support and handling license-related requests (see Software License)
• Providing secure software downloads
• Responding to your inquiries and messages
• Improving our website and software experiences
• Preventing fraud, abuse, and security vulnerabilities
• Complying with applicable legal obligations

4. Payments

Payments for MintSaaS products may be processed through third-party payment providers. When you make a purchase, payment information may be handled directly by the payment provider securely.

MintSaaS may receive necessary transaction and order information to fulfill your purchase, but we do not store full payment card details on our servers. The respective payment provider's privacy policies and terms may also apply to your transaction.

5. Cookies and Analytics

Our website may use essential cookies, preferences, and analytics technologies where applicable. These technologies help us ensure the website functions correctly and securely.

MintSaaS may use analytics or similar technologies in the future to understand website usage and improve the user experience. You can typically control cookie preferences through your web browser settings.

6. Software and Device Information

Our software products may process information locally on your device depending on the specific product functionality. Data handling can vary by product, and any specific product documentation will explain any information processed or transmitted by that software.

7. Support Communications

When you contact our support team at support@mintsaas.com or via the Contact page, MintSaaS may receive information included in the support request to help resolve your issue.

8. Third-Party Services & Infrastructure

We rely on trusted third-party service providers to deliver our platform functionality securely:

• Authentication & Database Storage: We use Supabase to provide secure authentication, session management, and encrypted database storage for user accounts and product records.
• Support & Communications: Customer inquiries sent to support@mintsaas.com are processed through standard email infrastructure to handle and resolve your support requests.
• Payment Providers: When completing a purchase, payment information is processed directly by PCI-compliant third-party payment gateways. MintSaaS does not store full credit card numbers or sensitive CVV codes.
• Hosting & Delivery: Our website and static digital assets are hosted on secure modern cloud infrastructure.

MintSaaS does not sell, rent, or trade your personal information to third parties.

9. Data Security

We take reasonable measures designed to protect information against unauthorized access, loss, misuse, or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be entirely secure.

10. Data Retention

Information may be retained for as long as reasonably necessary for providing our services, maintaining customer support history, keeping necessary transaction records, resolving disputes, and fulfilling legitimate business purposes or legal obligations.

11. Your Privacy Rights & Account Deletion

Depending on your location and applicable law, you may have rights relating to your personal information. These potential rights may include the ability to access, correct, delete, restrict, object to processing, or request portability of your data.

Account & Data Deletion: If you wish to permanently delete your MintSaaS account and associated personal data, you can submit a deletion request by emailing support@mintsaas.com with the subject line "Data Deletion Request". We will process verified requests within a reasonable timeframe, subject to legitimate transaction records required for tax or legal compliance.

12. Children's Privacy

Our website and software services are not intentionally directed toward children under 13, and we do not knowingly collect personal information from children without appropriate parental consent where required.

13. Third-Party Links

MintSaaS may link to third-party websites or services. The privacy practices of those third parties may differ from ours, and we encourage you to review their respective privacy policies.

14. Changes to This Policy

We may update this Privacy Policy periodically when our services, technology, or legal requirements change. The latest version will always be posted on this page with an updated date. Please review our Terms & Conditions for additional details regarding platform terms.