MintSaaS
Digital Fulfillment • Instant Delivery

Shipping & Digital Delivery Policy

Effective Date: October 25, 2026 • Version 2.0

MintSaaS exclusively provides downloadable software utilities, code boilerplates, and digital assets. We do not dispatch physical packages or tangible media.

Statutory Business Identity & Contact Information
India / Global
Operating Name & Entity

MintSaaS (Operated by MintSaaS Solutions)

Customer Support Email

support@mintsaas.net

Registered Physical Address

Vaishali Tech District, Jaipur 302021, India

GSTIN & Tax Status

08BZPPV2587L1Z8

1. Nature of Products & Shipping Charges

All products listed on MintSaaS (www.mintsaas.net) are 100% digital goods. Because there is no physical handling, warehousing, or postal shipping required:

  • Shipping Fee: Zero. There are no shipping, courier, or packaging fees applied to any order.
  • Delivery Mode: Electronic fulfillment via instant browser download link and automated email dispatch.
  • Geographic Availability: Worldwide electronic access, subject to compliance with applicable trade and payment gateway regulations.

2. Fulfillment Timeline & Methods

Upon successful payment authorization via our PCI-DSS compliant gateway (Razorpay), fulfillment occurs immediately through two simultaneous mechanisms:

A. Instant Checkout Redirect

The checkout confirmation screen displays your unique cryptographic license key and direct download buttons immediately after payment completion.

B. Automated Email Dispatch

An order confirmation email containing your tax invoice, license activation credentials, and persistent download URL is dispatched within 5 to 15 minutes.

3. What to Do If You Have Not Received Your Delivery

If you completed payment but have not received your confirmation email within 15 minutes, follow these verification steps:

  1. Check Spam / Promotions Folders: Automated transactional emails can occasionally be routed to your Spam or Junk folders by email providers.
  2. Access Your Buyer Account: Log in to your MintSaaS Account using the email provided at checkout to access all active licenses and download tokens.
  3. Verify Payment Confirmation: Check your bank account or payment provider receipt to confirm that your payment was successfully debited.

4. Support Response Timelines

If your delivery credentials remain missing after following the steps above, please contact our support team immediately:

  • Direct Email: support@mintsaas.net
  • Required Details: Please include your full name, order ID, and transaction ID from Razorpay to expedite manual re-issuance.
  • Support Response Commitment: Delivery assistance inquiries are prioritized and acknowledged within 24 to 48 hours (and redressed promptly with regenerated credentials or direct link provisioning).

5. Technical Incompatibility & Refunds

If a delivered software installer or digital product is technically incompatible with the published system requirements or contains a defect that our support team cannot resolve, review our Refund Policy for eligibility within our 7-day defect reporting window.